Twilio Inc. (NYSE: TWLO) Q4 2021 earnings call dated Feb. 09, 2022
Presentation:
Operator
Good evening. My name is Chantal and I will be your conference operator today. At this time, I would like to welcome everyone to the Twilio Fourth Quarter and Full-Year 2021 Earnings Conference Call. [Operator Instructions] Thank you.
Andrew Zilli, Vice President of Investor Relations, you may begin your conference.
Andrew Zilli — Vice President of Investor Relations and Treasury
Thanks, Chantal. Good afternoon, everyone and thank you for joining us for Twilio’s fourth quarter and full-year 20221 earnings conference call. Our prepared remarks, earnings press release, investor presentation, SEC filings and a replay of today’s call can be found on our IR website at investors.twilio.com. Joining me today for Q&A are Jeff Lawson, Co-Founder and CEO; Marc Boroditsky, CRO; and Khozema Shipchandler, COO.
As a reminder, some of our commentary today maybe in non-GAAP terms. Reconciliation between our GAAP and non-GAAP results and further information related to guidance can be found in our earnings press release. Additionally, some of our discussion and responses may contain forward-looking statements, which are subject to risks, uncertainties, and assumptions. In particular, statements regarding Twilio’s outlook for the quarter ending March 31, 2022, Twilio’s role regarding delivering non-GAAP operating profitability beginning in 2023 and meeting the annual growth rate and long-term non-GAAP gross margin targets, Twilio’s expectation regarding our product and solutions, Twilio’s expectations regarding business benefit and financial impacts from our acquisitions and our partnerships and investments, including the associated transaction, our expectation regarding the impact of recent and future privacy changes and on certain third party platforms on Twilio and our customers and Twilio’s ability to manage changes in network service provider fees that we pay in connection with the delivery of communications on our platform and the impact of those fees on our gross margin are subject to change.
Should any of these risks materialize or should our assumptions prove to be incorrect, actual financial results could differ materially from our projections or those implied by these forward-looking statements. A description of these risks, uncertainties and assumptions and other factors that could affect our financial results are included in our SEC filings, including our most recent report on Form 10-K and subsequent reports on Form-10 Q and our remarks today should be considered to incorporate this information by reference. Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We undertake no obligation to update any forward-looking statements made during this call to reflect events and circumstances after today or to reflect new information or the occurrence of unanticipated events, except as required by law.
With all that out of the way, I’ll hand it over to Jeff for some opening remarks and we’ll open the call for Q&A.
Jeff Lawson — Co-Founder and Chief Executive Officer
Thank you, Zilli. I’m very happy with our 2021 results, built on some great outcomes for customers that continue to generate the best-in-class growth for investors that you see today. I’ve never been more excited about the future of the company when I’m sitting here right now. We have an awesome leadership team, a combination of our leading cloud communications platform with Twilio segment’s number one customer data platform gives Twilio an unparalleled view into the customer journey, setting us up as the company that can truly deliver from the customer engagement platform vision.
We intend to become the software player that digitally connects every business with our customers to introduce true personalized engagement and relationships in the next chapter of the plan. We’re builders, so our work is never done and I’m incredibly eager to continue building the company in 2022 and beyond.
With that, let’s open the call for your questions.
We are still processing the Q&A portion of the conference call. We will be updating it as soon as we analyze and process the con call. Stay tuned here for more updates.